Contact Us

General questions

For questions about the site, your test plan or an order, email support@watertestatlas.com. Tell us which page or order you are asking about, and leave out personal details we don't need.

We can explain how our pages, test plans and lab listings work. We can't give medical advice or diagnose a health problem; for that, talk to a health professional or your local health department.

Report a correction

If you think something on a page is wrong, such as a benchmark, a lab detail, a price or a source, email support@watertestatlas.com with the page address, what you think is wrong and, if you can, the source that shows the correct information. We check every report against primary sources and correct confirmed errors. The corrections and updates log lists each correction we make, with its date.

For laboratories

If you run a laboratory and want to be listed, or your lab's details on our site need updating, email support@watertestatlas.com. Include your lab's name, the state certification you hold and a link to the page or document that shows the correct details, such as your state's certification registry or your published price list. Where a lab appears in our rankings depends only on its certification, price, convenience and turnaround for each visitor's tests.

Privacy requests

If you have an account, you can export your data or delete your account from your account pages while signed in. To make an export or deletion request by email instead, write to support@watertestatlas.com from the address on your account, so we can confirm the request is yours. Don't send lab results or other private details by email.